Upgrading infrastructure, our new Identity, and why not earn a little in the new year?
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Hi there,

It's been a busy end to the year at Krystal. Here's a quick round-up of the updates, milestones, and announcements from Q4.

A large black 10 on a multicoloured striped background

10 Years of B Corp

2025 is the anniversary of B Corp starting in the UK, and although we’ve only been B Corp accredited since 2022, it’s given us a great way to standardise our beliefs and begin to do better using a framework instead of just bragging about how good we are.

Polina, our Sustainability Officer, wrote a brilliant blog post about what we’ve been able to do as a B Corp, and what we still need to work on.

10 years of B Corp in the UK - and what it’s meant for us
A collection of networking icons with text in the middle that reads 100GB Network upgrade

Our upgraded infrastructure

We’ve completed a major step in our ongoing infrastructure upgrade. We’ve now overhauled all our switches and have moved to five 100Gbit connections, giving us significantly more headroom for future traffic, service expansion, and redundancy. With these two upgrades, we’re building a faster, stronger, resilient, and more efficient backbone for all your products.

You can find out even more details in our blog post.

Our network infrastructure upgrade
Screenshot of the Identity login page in the new style

See our new Identity

If you’ve not logged into your Krystal Identity account in the past week, you’ve been missing out on the start of something exciting. We’re in the process of building a more connected Krystal experience – where everything you manage with us is cleaner, more consistent, and easier to build on.

You can see how it looks by logging in now or you can see how it looks (and find out more about it) in our blog post:

A refreshed Krystal Identity
Blue and grey buttons with megaphone icons on a black background

Join Our Affiliates

Why not start 2026 earning a little extra by recommending us? With our new affiliate program, you earn each time someone orders from us. You just use a custom link, and it doesn’t matter if it’s tomorrow or 12 weeks from now – if someone comes to us from your link, you get the commission.

Add it to your footer, start a review blog, tell your friends… the possibilities are endless when it comes to our affiliates.

Join us today!
A person in a christmas jumper is sitting in front of a Christmas tree and using a tablet which is showing a website that isn't working

Holiday Opening Hours

Our Support Team is around this holiday season to give you the support you need, even when the turkey’s finished and you’re all cosy by the fire. Because Support isn’t just for Christmas – it’s for life.

Find our Holiday hours in our blog post.

Holiday Opening Hours

Thank you again for your continued support

And from all of us here at Krystal, we hope you have a merry and joyous holiday season, and wish you a very happy New Year.

Kind regards,

Dave Kimberley
CEO, Krystal

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