Dear *|firstname|*,
Festive greetings from Krystal!
We thought we’d take this quick opportunity to wish you and your family a wonderful Christmas time and to let you know about a few small changes to support cover over the festive period.
Support during the festive period will be provided as normal, via ticket and live chat, but please note the changes below.
Live chat will be turned off on Christmas Day but our staff will still be working and tickets will be answered as usual.
In addition to this, our support phone line will be turned off from 6 PM on December 21st ‘til 9 AM on January 4th to give our support staff time to answer all support quickly over this very important period and to catch up on any outstanding jobs.
If your service includes emergency phone support, this will of course still be provided throughout this period - to access emergency phone support in an emergency please simply dial 020 8050 1337 and then press 3 and enter your PIN. If you need a PIN reminder log in to your Client Area at krystal.uk/client where you can access these details quickly and easily at any time.
We would like to take this opportunity to thank you for your continued support and custom throughout 2018 and into 2019.
Merry Krystmas!
From all at Team Krystal
|
|
|
|
|
|
