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In 2002, frustrated by poor service and bad business practices, I created Krystal to provide an “Honest, Reliable & Personal” alternative to the large faceless hosting corporations. I was confident that the market would chose our passionate, high-quality version of hosting, especially given that it cost less, included more and the pricing was fair and transparent.
Sadly, over the last 15 years those providers have consolidated their grip on the market through aggressive acquisition and deep pockets. GoDaddy recently acquired Host Europe Group (HEG) which in turn had acquired companies such as 123-Reg, Heart Internet, Webfusion, Daily, TSOHost and Vidahost (Paragon) plus some 30 others. Endurance International Group (EIG) has done a similar thing and now owns Bluehost, HostGator, iPage and A Small Orange plus nearly 80 others!
Two companies that own over 100 hosting brands offers consumers very little true choice as to where to spend their money and as a result of this lack of competition there is little incentive for these mega corps to do the right thing. It was for precisely this reason that Krystal was founded; to challenge the bigger players and force them to improve their service or get hit where it hurt them most; their wallets. And while Krystal is now the largest independent hosting company in the UK we need YOUR support to ensure that there’s an independent option in the future.
Krystal isn’t like other companies. The business is and always has been very much run as a professional hobby. We have no requirement to return value to shareholders (I own 92% of the business and my family owns the remaining 8%) so we reinvest all of our profits to build the best hosting company possible.
We buy the latest and greatest technology for you to use and place service and quality first. Recently this has included 1000TB (1 Petabyte!) of new backup storage using Helium-filled drives, a private dedicated 100Gbps fibre network between our 3 London datacentres and a bespoke WordPress platform developed entirely here in the UK (Learn more about Onyx).
Future plans include a fully revamped VPS platform, deploying NVMe disks (which are like SSD but up to 10X faster) and significantly expanding our exceptional UK based support team. Quality costs, so we need to increase prices or find ourselves unable to innovate and edged out over time in a market increasingly dominated by a few giants. It would be a bleak future indeed if your only options for hosting were GoDaddy and EIG...!
O.k, I’m in! How can I help?
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1. Spread the word!
We’ve grown largely through word of mouth. If you know someone hosting somewhere else please invite them to join us! This could be a personal message, a post to a group you’re part of (without being too spammy!) or if you make use of social media and really like what we’re doing we’d love a shout out! We’re @krystalhosting on Twitter and you can find us on Facebook here.
You can tell the world about us out of the kindness of your heart, but you can also earn a kickback from us too if you’d like! Simply share your unique referral link “” to send people to us and we’ll split £10 between you and your friend, £5 to you and a £5 discount for your friend by default (you can also change how the £10 is split). If you think you can send us lots of people you should definitely join our affiliate programme and earn good money, up to £300 a sale!
To make it easy for people to join us we’re building the all-new Krystal Automatic Retrieval & Migration Assistant (“KARMA”!) that will port accounts automagically at a time that suits you. You can even watch it in real time and track its progress. And of course, our support staff are here to help 24/7 via ticket and live chat to help with any migration questions or issues you may have.
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2. Upgrade to the revamped Unlimited Ruby plan
We’ve made the Ruby plan even better. Show your support for what we’re doing by upgrading to it and enjoy the following perks;
- Unlimited sites, databases, disk space and bandwidth
- 50 Entry processes & 2GB of RAM
- A free domain for the life of the plan
- Daily backups with Backups Pro included (worth £1.95/month)
- Simply click here to upgrade your plan instantly
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